Training
At W Professional Services, we specialize in providing top-notch outsourced training services that empower your workforce for success! Our team of experienced professionals delivers tailored training and development services that are designed to equip employees with the knowledge and skills they need to succeed in their roles! Our goal is to ensure that your staff receive the most up-to-date training materials so they can remain competitive in a changing environment.
We offer customized employee training services that cater to the specific needs of your business, providing a personalized approach to learning for your employees. Our training programs are designed to be adaptable, allowing businesses to quickly equip their workforce with the skills needed for new and emerging technologies.
Our Training and Development Service Includes
E-Learning Development
Our experienced instructors will guide you through e-learning course development. We create self-paced courses compliant with AICC or SCORM standards, perfect for integration with Learning Management Systems using tools like Articulate Rise360 and Storyline.
VILT (Remote/Online Training)
Our VILT program offers global accessibility through internet connectivity. Access a wide array of training formats, including lectures, group discussions, and hands-on exercises, from anywhere in the world.
Customization & Review Of Current Training
We meticulously review current training to identify areas of improvement, ensuring relevance, effectiveness, and engagement. This results in tailored training programs aligned with specific needs and objectives.
Refresher Training
Our training programs are designed to refresh and reinforce the importance of certain knowledge and skills, ensuring proficiency and keeping participants well-versed in any changes since their initial training.
Update Existing Training
Our unwavering commitment to excellence drives us to stay on the lookout for the latest industry trends and updates, ensuring our training remains relevant.
Our Expert Team Will Always
Identify what needs to be updated
We start by evaluating the current training program and pinpointing areas that need improvement. This may involve incorporating new information, removing outdated content, or refining the program’s structure.
Make the necessary changes
After identifying the necessary updates, we implement the required changes in the training program. In this part of the process, we carefully consider the inputs from subject matter experts and stakeholders, ensuring a comprehensive and well-rounded approach.
Test the revised program
Following the adjustments, our team conducts thorough testing to validate that the revised program aligns with desired changes and effectively serves its target audience. This testing incorporates various methods, such as pilot tests and surveys, to collect relevant feedback.
Deploy the revised program
Upon your approval of the revised training program, we proceed to deploy it. This may involve granting learners access through a learning management system or delivering it through classroom, virtual, or blended learning environments.
Monitor and evaluate the performance of the revised program
We diligently monitor and evaluate the performance of the revised program, seeking to measure its effectiveness and gather feedback. This ongoing assessment helps us pinpoint areas necessitating further updates or modifications.
How We Work
Our process is designed to seamlessly integrate your needs with our expertise! With our nearshore outsourcing services, we prioritize efficiency and precision as our guiding principles to deliver a streamlined experience that guarantees your business objectives are achieved with utmost precision and excellence. Discover our instructional design and training development process and experience the difference with us!
Analysis
During this stage, we gather data concerning the learners, encompassing their prior knowledge, skills, and job requirements.
Design
In this phase, we develop a course or training program outline, essentially creating a blueprint or plan for its structure and content.
Development
During this phase, we develope the educational materials, which include modules, assessments, and various activities.
Implementation
During this stage, we introduce the course or training to the learners, delivering it exclusively through the DOCEBO platform.
Evaluation
Lastly in this phase, the instructional designer evaluates the training program’s effectiveness and makes revisions as necessary.
“I liked how you were very interactive with all of us and wanted all of us to answer. I’ve been to
previous trainings and it’s kind of where everyone is just staying mute the whole time when
they actually have questions. So I liked how you got everyone involved!”
Compliance Training
Our outsourced training services will educate your employees on the laws, regulations, policies, and procedures that apply to their job responsibilities and work environment.
We will carry out the following:
- Identify the relevant laws and regulations that apply to your organization.
- Determine the specific topics that need to be covered in the training program.
- Create a training plan that outlines the objectives, content, and delivery methods for the program.
- Develop training materials, such as presentations, videos, and quizzes, that cover the required topics.
- Provide access to the training materials and ensure that all employees complete the training.
- Evaluate the effectiveness of the training program through feedback mechanisms and assessments.
Curriculum conversion Development
With a keen understanding of the importance of professional growth in team dynamics, we stand ready to assist you in curating educational programs, whether you prefer an Instructor-led format or an Online Course. We’ll help you set clear objectives, select effective teaching strategies, identify necessary resources, and design meaningful assessments.
Our goal is to provide a rewarding learning experience that aligns with your educational aspirations. As a provider of outsourced training services, we’re equipped to bolster your employees’ abilities and knowledge through engaging and effective virtual training and development services. Trust us to elevate your team’s learning journey!
Get In Touch With Us
W Professional Services is your go-to nearshore outsourcing company for comprehensive and swift nearshore outsourcing services. We specialize in crafting customized answers to fulfill all your Onsite Contact Centers or Virtual Contact Centers requirements. Our suite of services spans Training, Workforce Management, QA, Staffing, Bookkeeping, FP&A, Data Entry, and Project Management, ensuring a tailored approach to meet your unique business needs.